SERVICES
Frequently Asked Questions (FAQs)
Podiatry is a field of healthcare that focuses on the assessment, diagnosis, management, and treatment of foot and lower limb conditions. A Podiatrist, who is a registered Allied Healthcare professional, is specifically trained to address a wide range of issues such as musculoskeletal injuries, skin conditions, nail conditions, sporting injuries, paediatric foot conditions, the effects of chronic diseases (e.g., diabetes), and loss of the arch of the foot.
WHAT ARE THE COMMON FOOT AND LOWER LIMB CONDITIONS TREATED BY A PODIATRIST?
Podiatrists commonly treat various conditions including musculoskeletal injuries, skin conditions, nail conditions, sporting injuries, paediatric foot conditions, the effects of chronic diseases (e.g., diabetes), and loss of the arch of the foot. These conditions can cause pain, discomfort, and affect mobility.
CAN PODIATRISTS HELP WITH FOOT PROBLEMS RELATED TO CHRONIC DISEASES LIKE DIABETES?
Yes, Podiatrists are trained to manage and treat foot problems associated with chronic diseases such as diabetes. Our Podiatrists have expertise in assessing and addressing diabetic foot complications, including diabetic ulcers, neuropathy, and vascular issues. We provide specialised care to minimise the risks and optimise the foot health of individuals living with diabetes.
Yes, Podiatrists can effectively treat sports injuries without the need for surgery. Our Podiatrists specialise in developing rehabilitation programs tailored to individual needs. These programs aim to help patients recover from sports injuries and build confidence to avoid further injuries, ensuring they are ready to return to their daily activities.
The Foot HQ difference is that we optimise our rehab so our patients don’t just return to their pre-injury state, but come out more confident and ready for returning to their daily activities. Unlike most podiatry clinics, we utilise state of the art technology such as photobiomodulation and shockwave to help with injury recovery.
No, a referral is not required to book a Podiatry appointment. However, your GP may specifically refer you the Podiatrist for a condition they are treating you for.
There are also some circumstances that call for you to obtain a referral from your GP prior to booking, these are as follows:
- Veterans holding Department of Veterans’ Affairs (DVA) gold cards
- Veterans holding Department of Veterans’ Affairs (DVA) white card – where the referral specifies the condition and treatment required. White card holders require prior approval of podiatry treatment
- Individuals participating in the Medicare Enhanced Primary Care Plan (EPC) with chronic or complex medical needs.
- Individuals receiving treatment as a result of an injury occurring in their course of their employment, i.e. Work Cover.
For your first podiatry appointment, please bring the following items, as applicable to your individual circumstance:
- All relevant medical paperwork or radiographic imaging (e.g., CT scans, x-rays, MRI scans, ultrasounds) pertaining to your condition.
- Private health insurance card.
- Department of Veterans Affairs or Medicare card.
- Pension card.
- All referral paperwork.
- Medication lists.
- For biomechanical assessments, please bring pairs of shoes worn at work, school, or daily activities.
Yes, Podiatrists accept private health funds. At our clinic, we have a HICAPS Terminal for on-the-spot private health fund claims processing. We accept all major health funds, but it's recommended to contact us or check with your private health fund to confirm coverage and rebate amounts.
Yes, Medicare provides coverage for Podiatry services for patients who have an Enhanced Primary Care Plan (EPC) issued by their GP. Once we receive a GP referral made out to 'Foot HQ,' eligible patients can receive up to 5 Bulk-Billed Podiatry visits (or the number of appointments allocated by the referring GP) for skin and nail care per calendar year. Please note that patients should keep track of their appointments to ensure they haven't exhausted their allocated services.
Yes, in specific circumstances, we offer Bulk-Billing. Patients with an Enhanced Primary Care Plan (EPC) referred to 'Foot HQ' by their GP are eligible for bulk-billed Podiatry visits for skin and nail care. However, for patients without an EPC plan or those inquiring about orthotic services, Foot HQ operates as a private billing practice.
Yes. To be seen at Foot HQ under workers or motor vehicle accident compensation we require a referral from your GP and a letter from the Insurance Company approving the initial consultation and medical report.
At Foot HQ, we are committed to providing comprehensive care to all individuals, including DVA (Department of Veterans' Affairs) patients. We understand the unique healthcare needs of veterans and are proud to offer specialised podiatry services tailored to their requirements. Our team is experienced in working with DVA and can assist you in managing and treating foot and lower limb conditions covered by your DVA entitlements. Rest assured that you'll receive the utmost attention and support from our podiatrists.
Absolutely! At Foot HQ, we gladly provide services to individuals who are part of the National Disability Insurance Scheme (NDIS). If you are an NDIS participant, we are here to support you with your podiatry needs. Prior to your appointment, we kindly ask you to get in touch with our team and provide us with the necessary information regarding your NDIS package provider contact or your self/NDIS management status. Additionally, we may require you to complete an NDIS service agreement before your scheduled appointment. Rest assured that we are dedicated to ensuring you receive the highest level of care and assistance tailored to your specific requirements as an NDIS patient.
If you need to change or cancel your scheduled appointment, please contact our reception at least 24 hours prior to the appointment. To reschedule or cancel, call (02) 8520 8818. Please note that missed appointments or cancellations without 24 hours' notice may be subject to a fee.
HOW CAN I FIND YOUR PODIATRY CLINIC?
Foot HQ Is conveniently located at Suite 1/28-30 Urunga Parade, Miranda. We have on-street parking available right outside our clinic, and there are two disability parking spots on the corner of Jackson Avenue & Urunga Parade. Additionally, the Miranda Westfield parking lot offers 3 hours of free parking in Jackson Avenue, approximately 200m from our clinic.
CAN I STILL SEE A PODIATRIST IF I AM UNABLE TO VISIT THE CLINIC?
Yes, we offer a home visit service for patients who are unable to visit the clinic. Please contact our clinic to inquire about pricing information, as fees are based on the distance from our Foot HQ clinic and the service required.
We have on-street parking right outside our clinic and two disability parking spots available on the corner of Jackson Avenue & Urunga Parade, Miranda.Additionally, the Miranda Westfield parking lot offers 3 hours free parking in Jackson Avenue approximately 200m from our clinic.
For any further inquiries or to get in touch with Foot HQ, you can reach us at info@foothq.com.au or call (02) 8520 8818. Our dedicated team will be happy to assist you with any questions or concerns you may have.